Field service management software that does the paperwork for you
Schedule engineers, dispatch to callouts, capture job details on-site, and invoice before you've left the car park.
Why Field Service use Contrack
- Dispatching jobs from a central office without knowing who's free
Live map view and dispatch board shows where every engineer is and what they're working on.
- Engineers filling in paper job sheets that take an hour to process
Engineers log time, parts, and photos on their phone. Admin sees it instantly — no paper, no delay.
- Planned maintenance schedules sitting in someone's Outlook calendar
Recurring job templates auto-generate scheduled visits. Engineers are assigned and notified automatically.
- Invoices going out three weeks after the job because of internal sign-off backlogs
One-tap invoice approval — manager signs off on mobile and the invoice goes straight to the customer.
Key features
- Live dispatch board
See every engineer on a map. Assign new callouts based on proximity and availability.
- Mobile job capture
Engineers log time, parts, photos, and customer signatures from their phone — in real time.
- Planned maintenance engine
Create recurring job templates for any maintenance interval. Never miss a service window.
- SLA tracking
Track response and resolution times against your service level commitments.
- Fast invoice approval
Manager approves on mobile and the invoice goes to the customer immediately.
- Accounting integration
Invoices sync to Xero or QuickBooks. Parts costs reconciled automatically.
Job paperwork finished before you leave site
Mobile job capture lets field engineers close out paperwork on site instead of carrying it back to the office.